Shipping & Delivery Policy
At TirurTrade, we aim to deliver your orders quickly, safely, and reliably across Kerala. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Shipping Coverage
We currently provide delivery services across Kerala
Delivery availability may vary depending on the serviceable area
2. Order Processing Time
Orders are processed within 1–2 business days after confirmation
Orders placed on weekends or holidays will be processed on the next working day
3. Delivery Time
Estimated delivery time is 3–10 business days, depending on your location
Remote areas may require additional time
4. Shipping Charges
Shipping charges may vary based on:
- Order quantity
- Product type
- Delivery location
Final shipping cost will be shown at checkout or informed before dispatch
5. Bulk Orders
Bulk or large quantity orders may take additional processing and delivery time
Our team will inform you of the estimated timeline for such orders
6. Order Tracking
Once your order is shipped, tracking details (if available) will be shared via phone, WhatsApp, or email
7. Delivery Process
Please ensure accurate delivery details (address & phone number)
Our delivery partner will attempt delivery at the provided address
In case of failed delivery attempts, re-delivery may be arranged
8. Delays
Delivery delays may occur due to:
- Weather conditions
- Transportation or logistics issues
- High order volume
TirurTrade is not liable for delays caused by third-party logistics providers.
9. Damaged or Missing Items
If you receive a damaged or missing item, please report it within 24–48 hours of delivery
Provide photos or videos as proof for faster resolution
10. Contact Us
For shipping-related inquiries:
- 📞 Phone: +91 7736993646
- 🟢 WhatsApp: +91 7736993646
